Mobile meets payroll in a digital world

CRS Technologies
CRS Technologies

Mobile meets payroll in a digital world

The ubiquity of mobile devices is aiding employees to transform businesses into more efficient, agile, and productive operations. Ian McAlister, General Manager at CRS Technologies, discusses how this has led to the rise of tech-powered human resource and payroll solutions to help with employee management.

An example of this is web-based timekeeping for payroll operations. This requires less investment in the physical equipment used to manually process payroll. The use of time clocks allows for more productive employees, as well an increase in flexibility for doing other tasks involving payroll automation. Because it is on the web, time collecting can be accessed anywhere through any type of mobile device. This tends to result in fewer errors while allowing off-site recording for those employees who work remotely.

“The correlation between web-based time collection and mobile manager approvals creates a functional experience in payroll operations. Allowing managers to approve timekeeping reports through mobile devices can increase the cost-effectiveness of a payroll operations system. What this means is that human resource departments should have the ability to approve received timesheets through a faster process, thanks to mobile management,” says McAlister.

All about the experience

The past few years have shown human resource leaders that creating, maintaining and refining a winning employee experience is an essential aspect of digital transformation.

“It is not only about technology. Every digital transformation involves a people transformation. Leaders must understand that cloud-based technology is the most effective way to create an experience that delivers for people and the company alike.”

Mobile human resources have become central to business success as companies head into 2022. Digital disruption has created new business models to supplant traditional approaches. As social media, analytics and artificial intelligence (AI) continue to transform how people connect, collaborate and work, businesses must rethink their approach to employee experience, productivity and retention.

Building employee engagement

“A mobile-first strategy is critical in this regard to help drive employee engagement. Even though smartphone users in South Africa only number a third of the population, the overall number of mobile connections tops 90 million, with feature phones still popular and widely used across the country. In this developing economy, mobile devices are the gateway to the online world,” McAlister says.

Mobile technologies have played a crucial role in helping brands collect and analyse large amounts of data to influence customer behaviour. Human resources is following suit as businesses start moving beyond basic employee engagement to take a more holistic view of the employee lifecycle by way of the employee experience.

“More businesses are fighting it out on the talent battlefield to hire and retain top candidates. Consequently, providing a seamless employee experience across channels and devices has become critical. Additionally, changing workforce dynamics have compelled businesses to develop strategies to support the engagement of remote employees, gig workers and multiple generations in the workforce. The central theme behind all this? Using mobile devices,” concludes McAlister.

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About CRS Technologies

CRS Technologies is a leading provider of solutions and services to the growing human capital management industry, and an authorised South African distributor of the Engage™ suite of human resource and payroll products.

Following its establishment in 1985, the Johannesburg-based company quickly found its niche in the human resources, people management and payroll sector and soon matured into the specialist of choice for blue chip organisations and SMMEs across the globe.

Today CRS is acknowledged as the most proficient international human resources and payroll solutions company, underpinned by solutions and services that help create workplaces of inspired, engaged and rewarded employees. Our approach to market is about maximising value between employer and employee, integrated with innovative technology that unlocks human potential and grows businesses.

CRS achieves competitive advantage through its commitment to global best practice in HCM and its drive to transform HR departments into strategic, value-added business units, be it through bespoke software and services or shared industry insight.

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